Privacy Policy

1. Introduction

Growth & Search™ is operated by Risk Management Recruiters Pty Ltd (Australia).

This Privacy Policy explains how we collect, use, process, store and protect information provided through the Growth & Search platform, website and related services.

We aim to operate responsibly and transparently in accordance with applicable privacy obligations, including the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles where applicable.

2. Information We Collect

We may collect information including:

• Contact and professional details
• Business profile information
• Assessment and benchmarking responses
• Operational and strategic input data
• Platform activity and usage information
• Technical, browser and device information
• Cookie and analytics information

We do not intentionally collect sensitive personal information unless voluntarily submitted by users.

3. How Information Is Collected

We collect information when you:

• Use the website or platform
• Complete assessments or strategy checklists
• Activate Full System Access
• Request Growth Priority Review services
• Submit Concierge Search requests
• Contact us or request support

4. How We Use Information

We use information to:

• Deliver platform functionality
• Generate diagnostics, benchmarking and prioritisation outputs
• Produce Growth Priority Reviews and related reports
• Support Concierge Search and provider discovery processes
• Improve system performance and operational usefulness
• Communicate with users
• Improve platform quality and user experience

5. Assessments, Benchmarking & System Outputs

Growth & Search uses submitted information to generate structured operational outputs including:

• Diagnostics and maturity indicators
• Best-practice-informed benchmarking insights
• Priority recommendations
• Roadmap sequencing suggestions
• Growth Priority Review outputs

All outputs are:

• Indicative only
• Educational and operational in nature
• Designed to support leadership decision-making
• Not legal, financial or professional advice

6. AI & Data Processing

Growth & Search uses AI technologies, including third-party AI providers such as OpenAI, to support:

• Structured analysis
• Insight generation
• Prioritisation support
• Benchmarking assistance
• Concierge Search processes
• Operational efficiency

AI is used as an enablement layer only. Human leadership, judgement and accountability remain central to all business decisions.

While we take reasonable steps to improve quality and reliability, AI-generated outputs may not always be accurate, complete or appropriate for every situation.

7. Information Sharing

We do not sell your information.

Information may be shared only where reasonably necessary, including with:

• Hosting, analytics, payment and AI service providers
• Technology providers supporting platform operations
• Third-party specialists or providers where you request assistance through Concierge Search

Only information reasonably necessary for the requested service or functionality will be shared.

We do not share information for unrelated third-party marketing purposes.

8. Overseas Processing

Some data may be processed or stored outside Australia through cloud infrastructure providers, analytics platforms or AI service providers.

By using the platform, you acknowledge that overseas processing may occur where reasonably necessary to deliver platform functionality.

9. Security

We apply structured security controls designed to help protect platform and business information, including:

• Secure hosting environments
• Encryption technologies where appropriate
• Access controls
• Monitoring and backup processes
• Reasonable administrative and technical safeguards

However, no digital system can guarantee absolute security.

10. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide platform functionality
• Support system operations
• Meet legal or operational obligations
• Improve system quality and benchmarking integrity

Information may then be deleted, archived or de-identified.

11. Aggregated & De-Identified Data

We may use aggregated or de-identified information to improve system functionality, benchmarking quality, operational insights and platform performance.

This information is not intended to identify individual businesses or users.

12. Cookies & Analytics

Growth & Search uses cookies and analytics technologies to:

• Improve website functionality
• Understand platform usage
• Enhance user experience
• Monitor performance and engagement

Users may manage cookie preferences through their browser settings.

13. Access & Correction Requests

You may request access to or correction of your information by contacting us using the details below.

14. Marketing Communications

You may opt out of marketing or promotional communications at any time using unsubscribe links or by contacting us directly.

15. Contact

Neil Anderson
Growth & Search™
Email:

enquiry@growthandsearch.com

16. Policy Updates

We may update this Privacy Policy periodically to reflect changes to the platform, operating model, legal requirements or system functionality.

Continued use of the platform after updates may constitute acceptance of the revised policy.